How to make a contact page for your business website

A contact page has one job: help someone reach you or find you in the next minute. For an Indian small business, that means WhatsApp, a phone number, the address with directions and your timings, all readable on a phone without zooming.

Updated 2026-11-09

What goes on a contact page

A WhatsApp button with a ready message, and the number written out
A call button, so people can tap to call on a phone
Your full address, the way a delivery person would want it
A Directions button that opens Google Maps at your door, and a map on the page if you like
Timings for each day, the weekly off and holiday notes
An email address, written out, if you check it
For branches: one block per branch with its own address, timings and numbers

Directions people can follow

A landmark everyone in the area knows: "Opposite the bus stand", "Next to the petrol pump"
The floor and the entrance: "First floor, stairs on the left of the medical shop"
Parking for two-wheelers and cars
The nearest metro station, bus stop or auto stand

No contact form, and why that is fine

An AppCub website has no forms, so there is no "send us a message" box. For most small businesses that is not a loss: messages from website forms often land in an email inbox nobody checks, while WhatsApp is open on your phone all day. Make the WhatsApp button the main way to reach you, and reply quickly.

If you need people to fill in details, such as an admission form or a job request with an address and photos, an app can have real forms, saved in your own Supabase database.

Common mistakes

A number without 91 in the WhatsApp link, so the chat does not open
A landline nobody answers listed first
Old timings after you changed them; update the website the same day
Address only as a map pin, with no words for delivery staff and visitors
Contact details only on the contact page: put WhatsApp and call on every page

Connect it with Google

Keep the same name, address, phone and timings on your website and your Google Business Profile. Put your website link on the profile and your Google Maps link on the website. AppCub adds your business details to each page in the format search engines read; where you show up is still Google's decision.

With AppCub

Say: "Make a Contact page with WhatsApp 98XXXXXXXX and a ready message, a call button, my address at 12 Station Road, near the bus stand, Nashik, timings Mon to Sat 10 am to 8 pm, and a Directions button with this Google Maps link." AppCub also puts WhatsApp, call and directions buttons on every page.

Questions

Should my contact page have a contact form?

An AppCub website has no forms. Use WhatsApp and call buttons, which most customers in India prefer anyway.

Should I show my personal mobile number?

Use the number you want customers to call and WhatsApp. Many owners use a separate business number.

Do I need a map on the contact page?

A Directions button that opens Google Maps is the most useful part. A map on the page is optional.

How do I show timings with a lunch break?

Write each day plainly: "Mon to Sat: 10 am to 1:30 pm, 4 pm to 8 pm. Sunday closed."

Should contact details be only on the contact page?

No. Put WhatsApp and call buttons on every page; AppCub does this for you.

Can I list two branches?

Yes. Give each branch its own address, timings, phone number and Maps link.

Make yours with AppCub

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