Refund and Cancellation Policy

Effective 7 October 2026

This policy covers AppCub plans (Starter, Pro, Business, billed monthly or yearly) and top-ups (extra credits) bought from Lagnever Technologies Private Limited on appcub.ai. AppCub is a digital service, so nothing is shipped.

1. You pay for the work done

Plans and top-ups give you credits, and AppCub takes credits for the work it actually does on a build, a change, a plan or an answer. If the work fails or AppCub rolls back its changes, no credits are taken. One fix after each change is free. So most problems never need a refund.

2. Cancelling a plan

• Cancel any time in the web app under Account → Plan & usage → Cancel my plan, or by emailing us.
• Your plan stays active until the end of the period you’ve paid for. It won’t renew, and after that you move to the Free plan. Your apps and code stay yours.
• Plans renew automatically until cancelled, and you’ll get a reminder before each renewal charge.

3. Trials

• The trial fee (currently US$1 for 2 days) isn’t refundable.
• Cancel during the trial and the plan is never charged; you keep the trial until it ends.
• If you forgot to cancel and the first plan charge went through, write to us within 7 days of it. If you haven’t used any of the new month’s credits, we refund it in full.

4. Refunds for plans

• First purchase, 7-day guarantee: if you ask within 7 days of your first payment for a plan and you haven’t used any of its credits, we refund it in full.
• Forgot to cancel: if a renewal charged you and you haven’t used any of the new period’s credits, write to us within 7 days of the renewal for a full refund.
• Otherwise, a period you’ve started using isn’t refunded, but cancelling stops all future charges.
• Yearly plans: after the first 7 days, if you cancel we refund the unused full months, less the months you’ve used.

5. Refunds for top-ups

Unused top-ups can be refunded in full within 7 days of purchase. Partly used top-ups are refunded for the unused part within 7 days.

6. When something goes wrong on our side

• Charged but your plan or top-up didn’t appear, or charged twice: we add what you paid for or refund you in full. Every payment has a unique ID, so double charges can be traced and reversed.
• If AppCub was unavailable for a long time during your paid period, write to us and we’ll make it right.

7. How to ask for a refund

Email support@lagnevertech.com from the email address on your AppCub account, with the Razorpay payment ID (shown in your receipt) and the reason. We reply within 2 business days.

8. Refund timing

Approved refunds go back to your original payment method through Razorpay within 5–7 business days. Your bank may take a little longer to show it. Refunds are made in the currency you paid in (Indian rupees or US dollars); if your card is in another currency, your bank’s exchange rate may make the amount differ slightly.

9. Contact

Lagnever Technologies Private Limited
15 Nagoon Ps, Chingas, Rajouri, Jammu & Kashmir 185131, India
Email: support@lagnevertech.com