How to make a website for a courier service

People sending a parcel ask a courier counter the same few things: how much for 2 kg to Kolkata, how many days it takes, can you pick it up from home, and can I send pickle, medicines or documents abroad. A website with a clear rate table and your rules answers them, and sends them to WhatsApp to book a pickup.

Updated 2026-11-09

What people look for on a courier service website

Sample rates by weight and destination: within the city, within the state, metro cities, rest of India
Usual delivery days for each zone, written as 'usually' and not as a promise
Whether you pick up from homes and shops, in which areas, and the pickup charge
What you won't carry, such as liquids, cash or anything the courier companies refuse
Packing help: boxes, bubble wrap and wooden crates, with prices
Document courier, parcel courier and international courier, if you book them
How customers can track a parcel once it is booked

The pages your website needs

Home: What you send and where, your counter timings, pickup areas and a WhatsApp button to ask a rate or book a pickup
Rates: A table of sample rates by weight slab and zone, with a note that the final rate depends on weight and box size
Services: Documents, parcels, international, packing and pickup, each with what customers should bring and know
Rules and packing: Items you won't accept, how to pack fragile goods and food, and the ID or invoice needed for some parcels
Contact: Counter address, landmark, timings, phone, WhatsApp and a Google Maps button

Sample words for your home page

Parcels and documents from Salt Lake to anywhere in India

Ask a rate on WhatsApp with the weight and pin code. Home pickup in Salt Lake and New Town from ₹50. Counter open 9:30 AM to 8 PM.

Dutta Courier Point has booked parcels from Salt Lake, Kolkata since 2014. We weigh in front of you, help you pack fragile items, and share the tracking number on WhatsApp as soon as the parcel is booked.

Use these as a starting point and write them in your own words: AppCub can rewrite them for you in the chat.

How to make it with AppCub, step by step

Decide the pages. Most courier service websites need these pages: Home, Rates, Services, Rules and packing, Contact.
Describe it to AppCub. Paste the request below, with your own name, address, prices and timings.
Check the plan. AppCub lists the pages and what goes on each. Ask for changes until it is right; seeing the plan is free.
Add your details and photos. Replace every sample with your real details, attach your own photos, and check each page on the phone and computer preview.
Publish and share. Choose your address (your-name.sites.appcub.ai), put the website live and share the link on WhatsApp.

Copy this request, change the details to match your courier service, and paste it into AppCub:

Make a website for my courier counter, Dutta Courier Point, in Sector 1, Salt Lake, Kolkata. Pages: home, rates, services, rules and packing, contact. Sample rates: documents in Kolkata ₹40, 500 g to metro cities ₹90, 1 kg rest of India ₹150, extra per 500 g ₹60. Home pickup in Salt Lake and New Town ₹50. Packing boxes and bubble wrap from ₹30. We don't accept liquids, cash or jewellery. Open 9:30 AM to 8 PM, Sunday till 1 PM. WhatsApp 98XXXXXXXX. Navy and orange colours.

Tips for a courier service website

Show rates as 'from' or 'sample' and say the final rate is set after weighing; volumetric weight for big light boxes surprises many people.
Write delivery days as 'usually 3 to 5 days' rather than a fixed promise, since delays happen beyond your counter.
Put your list of items you won't accept on its own page, so customers don't arrive with a bottle of oil or a power bank.
Before Rakhi and Diwali, add a line on the home page about the last day to send so it arrives in time, and remove it after.
Add your counter on Google Business Profile, which is free, with the same timings as the website.

What it costs

Describing your website and seeing AppCub’s plan for it is free.
Making it and changing it in chat uses credits for the work done: start with the 2-day trial for ₹99 (150 credits) or the one-time App Pack for ₹499 (200 credits, no autopay). Starter is ₹1,599 a month for 700 credits.
Publishing is free for an account that has paid AppCub once, at your-name.sites.appcub.ai.
Work that fails or is rolled back costs no credits.

See all plans

Good to know

Customers can't book a parcel, pay or track a shipment on the website; they WhatsApp or call you, and you share the tracking number. To keep bookings, pickups and business customers' monthly bills, a courier app is the better fit.
The pages are written in English. You can talk to AppCub in English, Hindi or Hinglish.
A website has no forms, bookings, payments or logins: visitors reach you on WhatsApp, by phone or on Google Maps.
Every page carries a small “Made with AppCub” badge and a “Report this site” link.

Questions

Should a courier website show exact rates?

Show sample rates for common weights and zones, and say the final rate depends on the weight and box size at the counter.

Can customers track their parcel on my website?

No. The website doesn't connect to courier companies' tracking. Share the tracking number on WhatsApp after booking, and the customer checks it on the courier company's own site.

How do I show which areas get home pickup?

List the localities and the pickup charge on the home page and the services page, with the time by which a pickup must be asked for that day.

Should I list items I won't send?

Yes. A plain list of what you won't accept, such as liquids, cash and batteries, saves arguments at the counter.

Can I mention which courier companies I book with?

You can say you book with several courier companies, but check your agreements before using any company's name or logo on the site.

Can I show international courier rates?

Show a few sample rates and say that international rates change often, so customers should WhatsApp the weight and country first.

Make your courier service website

Seeing the plan is free. Building starts with a 2-day trial for ₹99.

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