How to make a website for a CSC centre

People come to a Common Service Centre to apply for a certificate, pay a bill, or get help with a scheme form, often after a long trip from a nearby village. They want to know before coming whether you do that service, which papers to bring and what you charge. A plain website answers that and sends them to WhatsApp to check first.

Updated 2026-11-09

What people look for on a CSC centre website

The services you help with, grouped plainly: certificates, ID and card applications, bill payments, insurance and scheme forms, tickets, printing
The documents to bring for the common services, such as ID proof, address proof, photos and the old certificate
Your service charge, kept separate from any government fee
That you help people apply and the department decides; approval and timelines are not in your hands
Timings, the weekly off, and days when work is slow because a site is down
Which villages or wards you serve and the nearest landmark or bus stop
Your centre ID or registration number, if you have one and are allowed to show it

The pages your website needs

Home: The main services in plain words, timings, the area you serve and a WhatsApp button to ask before travelling
Services: Each service group with what it is for and your service charge, with a line that the department decides on approval
Documents to bring: A checklist for the common applications, so people come with everything in one trip
About the centre: Who runs it, since when, the languages spoken, and your centre ID if you show it
Contact: Address, landmark, timings, phone, WhatsApp and a Google Maps button

Sample words for your home page

Certificates, bill payments and scheme forms at Rampur Chauraha

Open 9 AM to 6 PM, Monday to Saturday. WhatsApp us the service you need and we will tell you which papers to bring.

Yadav Jan Seva Kendra has helped people from Rampur and nearby villages with online applications since 2016. We fill and submit applications with you, give you the receipt or reference number, and explain the next step. The decision on an application is made by the department, not by us.

Use these as a starting point and write them in your own words: AppCub can rewrite them for you in the chat.

How to make it with AppCub, step by step

Decide the pages. Most CSC centre websites need these pages: Home, Services, Documents to bring, About the centre, Contact.
Describe it to AppCub. Paste the request below, with your own name, address, prices and timings.
Check the plan. AppCub lists the pages and what goes on each. Ask for changes until it is right; seeing the plan is free.
Add your details and photos. Replace every sample with your real details, attach your own photos, and check each page on the phone and computer preview.
Publish and share. Choose your address (your-name.sites.appcub.ai), put the website live and share the link on WhatsApp.

Copy this request, change the details to match your CSC centre, and paste it into AppCub:

Make a website for my CSC centre, Yadav Jan Seva Kendra, at Rampur Chauraha, near the bus stand, Gorakhpur district. Pages: home, services, documents to bring, about the centre, contact. Services: income, caste and residence certificate applications, PAN card applications, electricity bill payment, insurance premium payment, scheme forms, train tickets, printing and lamination. Service charge from ₹30, separate from any government fee. Say that the department decides on applications. Open 9 AM to 6 PM, Sunday closed. WhatsApp 98XXXXXXXX. Green and white colours.

Tips for a CSC centre website

Never write that a certificate or card will be approved or ready by a date; write that you submit the application and share the reference number.
Keep your charge and the government fee in separate columns, so nobody thinks you set the fee.
Check what your CSC agreement allows you to say and show, including any logo, before you put it on the website.
Make the documents checklist the clearest page; it saves people a second trip from the village.
Add your centre to Google Business Profile, which is free, with the landmark people in your area actually use.

What it costs

Describing your website and seeing AppCub’s plan for it is free.
Making it and changing it in chat uses credits for the work done: start with the 2-day trial for ₹99 (150 credits) or the one-time App Pack for ₹499 (200 credits, no autopay). Starter is ₹1,599 a month for 700 credits.
Publishing is free for an account that has paid AppCub once, at your-name.sites.appcub.ai.
Work that fails or is rolled back costs no credits.

See all plans

Good to know

The website doesn't connect to any government portal, and people can't submit an application, upload documents or pay on it; they WhatsApp or visit. To keep track of applications, reference numbers and follow-ups, a CSC centre app is the better fit.
The pages are written in English. You can talk to AppCub in English, Hindi or Hinglish.
A website has no forms, bookings, payments or logins: visitors reach you on WhatsApp, by phone or on Google Maps.
Every page carries a small “Made with AppCub” badge and a “Report this site” link.

Questions

Can people apply for a certificate on my CSC website?

No. The website lists your services and documents to bring; the application is made at your centre on the official site.

Should I list every service my centre offers?

Group them, such as certificates, bill payments and scheme forms, and list the ones people ask for most, with a WhatsApp line for anything else.

Can I say how many days a certificate takes?

It is safer not to give a date. Say that the department decides the time, and that you share the reference number to check the status.

Should a CSC website show charges?

Yes, show your own service charge, and say that any government fee is extra and paid as per the official rate.

Can I use government logos on my centre's website?

Only if your agreement allows it. When unsure, leave logos out and describe your services in plain words.

Can the website be in Hindi for village visitors?

AppCub's website pages are in English. Keep the words simple, and talk to visitors in Hindi on WhatsApp and at the centre.

Make your CSC centre website

Seeing the plan is free. Building starts with a 2-day trial for ₹99.

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