How to make an app for a CSC centre
A CSC centre submits dozens of applications a week, and people keep coming back to ask about them. An app keeps every application with its reference number, documents received, fee and charge taken and the next follow-up date, so you can answer 'what happened to my form?' from a search instead of a thick register.
Updated 2026-11-09
Who uses the app
The centre owner and any helper. Data can stay on the centre's phone. If a helper at a second counter or a second centre should see the same register, connect your own Supabase database with sign-in for your staff only.
The screens a CSC centre app needs
- Applications: Name, village, phone, service, date submitted, reference number and status: submitted, pending, approved, returned
- New entry: Service, documents received, government fee paid, your service charge and follow-up date
- Follow-ups: Applications due for a status check this week, with a WhatsApp button to update the applicant
- Payments: Bill payments and premiums paid for people, with receipt numbers
- Services: Your list of services with documents needed and your charge
- Cash book: Each day's government fees and service charges, cash and UPI, kept separate
Features worth asking for
- Search by phone, name or reference number to answer a returning visitor quickly
- Status changed by the operator after checking the official site, with a WhatsApp message to the applicant
- Government fee and your own charge saved separately on every entry
- A documents checklist per service, ticked when each paper is received
- A slip as a PDF with the reference number to share or print for the applicant
- Hindi labels for the centre's helper
Where the data lives
With one phone at the centre, data can stay on it. If a helper or a second centre uses another phone, connect your own Supabase database and give sign-in only to your staff, since the register holds people's personal details.
How to make it with AppCub, step by step
- Decide what the app does. List the screens you need, for example: Applications, New entry, Follow-ups, Payments, Services.
- Describe it to AppCub. Paste the request below, changed to your own business and details.
- Check the plan. AppCub shows the screens and features it will build. Change them in the chat until they are right; seeing the plan is free.
- Try it on your phone. The app runs live next to the chat. Scan the QR code to install it, and ask for changes.
- Share it. Share it as a web link, an APK file, or publish it on Google Play from your own developer account.
Copy this request, change the details to match your CSC centre, and paste it into AppCub:
Make an app for my CSC centre, Yadav Jan Seva Kendra near Gorakhpur. Screens: applications, new entry, follow-ups, payments, services and cash book. An application has name, village, phone, service, date, reference number, documents received, government fee, my service charge and status: submitted, pending, approved, returned. Follow-ups list what to check this week with a WhatsApp button to tell the applicant. Services list documents needed and my charge. Print a PDF slip with the reference number. Cash book keeps government fees and my charges separate, cash and UPI. Hindi labels. Green colours.
Tips for a CSC centre app
- Save only what you need to follow up, such as name, phone, service and reference number, and don't store copies of ID documents in the app unless you must.
- Check the status on the official site yourself and then update it in the app; the app doesn't fetch it.
- Set a follow-up date on every entry so the follow-ups list is always useful.
- Keep government fees and your service charge separate from day one; it makes your accounts easy to explain.
- Lock the phone that has the app, since the register has people's personal details.
What it costs
- Describing your app and seeing AppCub’s plan for it is free.
- A new app usually takes 60 to 110 credits. Start with the 2-day trial for ₹99 (150 credits, enough for one app and a few changes) or the one-time App Pack for ₹499. Starter is ₹1,599 a month for 700 credits.
- Google Play needs a paid plan (it includes the Play Store bundle and your app’s signing key) and your own Google Play developer account, a one-time US$25 fee to Google.
- Work that fails or is rolled back costs no credits.
Good to know
- AppCub doesn't connect to any government or CSC portal, so applications are made on the official site and the app only keeps your register. Applicants hear about their status when you tap the WhatsApp button, not automatically.
- AppCub builds Android apps. You can also share the app as a web link that opens on any phone; for the iPhone App Store, AppCub’s team can do it for you.
Questions
Can the app check application status on the government site?
No. The app keeps your register; you check the status on the official site and update it in the app.
Can I search an old application by phone number?
Yes. Search by phone, name or reference number and see every application that person made at your centre.
Can the app keep the government fee and my charge separate?
Yes. Each entry has both fields, and the cash book shows the day's totals for each.
Can I give the applicant a printed slip?
Yes. The app can make a PDF slip with the service, date and reference number to print or send on WhatsApp.
Should I keep scanned ID copies in the app?
Only if you need them. Most centres keep just the details needed to follow up, and keep the phone locked.
Can my helper use the app in Hindi?
Yes. Ask for Hindi labels when you describe the app, or later in the chat.
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Make your CSC centre app
Seeing the plan is free. Building starts with a 2-day trial for ₹99.